Flagship Review

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Application & Approval Process

9/10

Rates & Fees

9/10

Contract Terms

9/10

Customer Support & Benefits

9/10
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Flagship Merchant Services

Overview

Flagship Merchant Services is based in California and is one of the top-rated transaction processing companies in the US. The company operates under the prominent BBVA Compass Bank and is proud to have served more than 100,000 customers since 2001. Flagship is designed to assist particularly small and medium-sized businesses because they understand the significance of transforming to accept credit-based transactions. The company is also known to have one of the highest approval rates in the sector. The merchant service provider remains at the forefront of the industry having been voted the number one service provider for 8 consecutive years. Flagship is PCI, GDPR, and CCPA compliant. To get started, applicants fill out an application form found on the company’s website. Filling the application form is quick and easy since the process takes an average of one minute. Some of the basic information needed during the application process include:
  • Business Name
  • Phone Number
  • Account Type
  • Business Website
  • Average Amount per Sale
From there, a representative of Flagship Merchant Services reaches out to the clients to discuss rates, fees, and service customization in more detail. With a reasonable average amount per sale, businesses with poor or no credit still have a significant chance of approval. Other advantages include short monthly contracts, no cancellation fees, same-day disbursements, and loyalty gift programs.

Service Terms

Once on board, clients will enter into a monthly contract with the company and are expected to comply with Flagship’s terms and conditions. However, the merchant service company does not charge any cancellation fees if a client decides to prematurely cancel the contract.

Rates and Fees

Flagship understands that every enterprise is unique; therefore, the company strives to create custom packages for each and every client. To achieve this, Flagship representatives usually engage clients through, pleasant, and productive discussions with the aim of developing applicable rate structures. The customization approach is one of the strategies that differentiate Flagship from other merchant service companies. While there are no fixed rates and the fees vary, below are some of the expected figures:
  • Rates - 0.38% plus $0.19 per transaction
  • Monthly Statement Fee - $7.95
  • Retail Transaction Fee - $0.19

Services Offered

Flagship Merchant Services provides the following services:
  • In Store Solutions
  • Retail Business Credit Cards
  • Restaurant Processing Solutions
  • POS System & Smart Terminals
  • Euro MasterCard/Visa & NFC
  • Online Solutions
  • E-Commerce Business Solutions
  • Phone/Mail Order Payment Processing
  • Mobile Solutions
  • Wireless Processing Solutions
  • Additional Services
  • Merchant Cash Advances of up to $150,000+
  • Gift Card Solutions

Strengths

  • A+ ratings in the industry
  • Solutions available for all types of businesses
  • Same day disbursement of funds
  • Perfect for small and medium size businesses and high approval rates
  • Low rates

Not Fit For

  • Large and established businesses

Customer Service

Flagship Merchant Services offers 24/7 professional support via toll-free calls and a contact form on the company’s website. The company also has social media presence on Facebook, Instagram, and LinkedIn. Address - Walnut Creek, California, United States Phone - 866-735-4132

Conclusion

Having been voted the number one service provider for 8 consecutive years, Flagship continues to prove that it is among the best service providers in the merchant service industry; its personalized solutions and low rates confirm this.
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